Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-and-drywall-repair-norfolk-va.ecojohns.com (hereafter referred to as “Water Damage And Drywall Repair Norfolk VA,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, usage, and protection of data in accordance with international privacy laws and regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://water-damage-and-drywall-repair-norfolk-va.ecojohns.com. Please note that it does not extend to external platforms, applications, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites associated with this Privacy Statement.
  3. Engage with us through communications such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to set up and maintain your user account.
  2. Payment Information: Data associated with transactions, including payment method details and billing addresses.
  3. Financial Information: Records of financial transactions, budgeting, or savings-related activities.
  4. Purchase Information: Items bought, order history, and related details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for tracking and analytics.
  6. Location Data: Information about your geographical location when using our services.
  7. Feedback: Comments, suggestions, or reviews you provide to enhance our services.
  8. Social Media Information: Data from social media platforms when users interact with us on these networks.
  9. Product Information: Details about products viewed, purchased, or interacted with on our site.

We collect this data through various means: user input forms, interactions with our applications and services, automated tracking technologies (like cookies), and third-party providers who share personal information with us based on their own privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are categorized as Strictly Necessary, Preferences, and Analytics:

  1. Strictly Necessary: Essential for website functionality, ensuring security, and providing services you’ve requested.
  2. Preferences: Remembering user preferences and settings to provide a personalized experience.
  3. Analytics: Tracking website usage statistics to improve our services and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

To safeguard your personal information, we implement robust security measures, including:

  • Encryption: Secure communication channels and data storage to protect sensitive information.
  • Third-Party Processing: Engaging secure third-party service providers who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or disclose personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: Retrieve and understand the data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discrimination when exercising your data rights.

To exercise these rights or have any data-related queries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding data handling, please reach out to us:

We value your trust in our privacy practices and are committed to maintaining a transparent and secure environment for all users.